Shipping policy

Order Processing

• All orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery across Pakistan: 3–7 business days.
• Delivery times may vary depending on your location and courier service.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be available on selected orders or promotional offers.

Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS or WhatsApp (if available).

Delivery Delays

• Unexpected delays due to weather, public holidays, or courier issues may occur. We appreciate your patience.

Incorrect Address

• Please ensure your shipping address and contact details are correct. Umaima Store is not responsible for delays caused by incorrect information.

Damaged or Missing Items

• If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with your order details and photos.

Thank you for choosing Umaima Store. We appreciate your trust and support!